Do's And Don'ts

As we exert our best efforts in representing your interest, the success of your case also depends on your cooperation. The first few weeks of any personal injury case are crucial to the successful resolution of the matter. The following subjects are important to note and keep in mind while we are handling your case.

1. DO NOT DISCUSS YOUR CASE WITH ANYONE: You should only discuss your case with our firm’s personnel. First and foremost, do not speak to any person from any insurance company about your case. This prohibition includes your own insurance company. Please inform any insurance adjusters or insurance company representatives that contacts you that you are already represented by counsel and then refer them to our offices if they wish to discuss the case. Especially do not give a statement to any insurance company representatives, including your own.


2. YOUR MEDICAL PROVIDERS: It cannot be emphasized enough that you need to visit your doctors regularly and that you must follow the treatment and therapy programs and testings prescribed by your doctors as completely as you can. Your eventual recovery in this matter will be premised primarily on the records of your medical providers. Your regular attendance at scheduled therapy and other appointments will go a long way towards convincing the insurance companies of the severity of your injuries and the strength of your claim.


3. WITNESS INFORMATION: If you come across any new witnesses which may have relevant information about your case, please contact our office immediately so we can get a statement from them.


4. LOSS OF EARNINGS CLAIM: Along the same lines, if you miss work due to your injuries, please keep track of the amount of time so that we have the records for any loss of earnings claim we may choose to make on your behalf.


5. RETAINING RECORDS RELEVANT TO YOUR CLAIM: Please keep track of all documents which you may receive pertaining to this matter. This includes all medical, hospital, pharmacy, and diagnostic bills and reports which you may receive directly from your medical providers. Also, keep track of all your expenses, repair estimates, car rental bills, replacement costs, and other bills. Any documents you receive should be forwarded to our offices immediately.


6. APPOINTMENTS: If you are unable to keep an appointment with our office, please notify us at least 48 hours in advance of your scheduled appointment so we can arrange for a new time.


7. CORRESPONDENCE FROM OTHERS: Mail all correspondence, forms, notices you receive from others to our firm, including those from your own insurance company. All completed forms should be sent to us so we can verify their accuracy and maintain copies for our records. Please do not sign any documents without first discussing it with us.


8. HEALTH INSURANCE: If either you or your spouse has available health insurance, please be sure to inform your medical providers of such insurance with the request that the health insurance be billed directly. This request should be made even if we have agreed to sign a lien for your medical provider.


9. MEDICAL PAYMENTS COVERAGE: Please provide copies of the declaration page of all applicable auto and home insurance policies. Any such policy may include Medical Payments Coverage (Med-Pay) which could be used to pay your medical bills. This could result in more money in your pocket when your claim is settled.


10. KEEPING YOUR ATTORNEY INFORMED: Inform this law firm of any of the following:


• Changes in your address, telephone or fax, and/or email;


• Changes in your employment;


• Changes in your medical/psychiatric condition, or lack of improvement in conditions;


• Number of days missed from work, and computation of your loss of earnings claim;


• Date of discharge from your medical providers or hospital; and


• Material facts which occur after our initial interview.


11. WHEN IN DOUBT: If you’re in doubt about something, call our law firm. We will be happy to address your concerns and answer any questions which you may have.

We are exerting our best efforts for obtaining a successful resolution to your claim. However, as set forth in this letter, we need your assistance in order to achieve our objectives. We will keep you advised of the status of your case from time to time. If we do not call you often, it does not mean that we are not working on your case. Please save this letter for your future reference. Should you have any questions or comments regarding the foregoing, please feel free to call us anytime.